iPhone Face ID Issue

iPad Face ID Issue

Samsung Face ID Issue

Microsoft Surface Face ID Issue

iPhone Camera Front Issue

iPad Camera (Front) Issue

iPhone Camera Back Issue

How can I disconnect my iCloud on my device when it is not turning on?

You can absolutely still disconnect your item from your iCloud even if it is not powered on. Please use a computer, and follow the below instructions…

iPhone Proximity Sensor Issue

iPhone Black Screen / Does Not Turn On / Frozen Issue

What happens if I have returned my item iCloud locked?

If a device is returned still paired to your iCloud account, we will not be able to provide a resolution until the item is removed from your…

iPad Does Not Turn on Issue

iPad Black Screen Issue

iPad Camera (Back) Issue

iPad Home Button Issue