General Item / General Marketplace / Presale

How can I locate the Serial Number on my Macbook?

To find your Serial Number on your MacBook: Click on the Apple menu in the top-left corner of the screen. Select "About This Mac" In…

How can I locate the Serial Number on my Apple Watch?

To find your Serial Number on your Apple Watch: Remove the bands from your Apple Watch. In the small area where the bands meet the watch,…

How can I locate IMEI on my iPhone?

To find your IMEI on your iPhone: Open the "Settings" app on your iPhone. Tap on "General." Select "About." Scroll down and look…

How can I disconnect my iCloud on my device when it is not turning on?

You can absolutely still disconnect your item from your iCloud even if it is not powered on. Please use a computer, and follow the below instructions…

Do you provide price matching if the item I purchased goes on sale afterwards?

Our price match policy applies exclusively to BuySPRY products and is valid for a period of 14 days starting from the date of purchase. Here's…

Accepted payment methods?

Our Company, BuySPRY, does not handle any payment processes. All payment processes are handled through the Marketplace directly. You will…

Can I use or provide a PayPal account not under my name?

Our Company, BuySPRY, does not handle any payment processes.  All payment processes are handled through the Marketplace directly.  You…

Can you please send me a free product for an online review?

We really do appreciate your offers to review our products and to help our business grow online! Although this offer is enticing, we are unable…

Can you confirm the OS of the device that I will receive?

Unfortunately, we are unable to confirm the OS that will be on your purchased device. However, you are able to see this OS information once…

Will my order come in the original packaging or generic packaging?

All of our Refurbished Items will come in our BuySPRY packaging, they will not come in original packaging.  The packaging you receive will…

Are the accessories included with my order going to be genuine Apple branded accessories, or generic accessories?

Since this phone is unlocked, can I use it outside of the US?

While the phone is unlocked, some carriers in different countries might not be able to provide you service with this specific phone model. We…

Can you send the image of the product before shipping it?

Unfortunately, we do not have access to the individual items to provide you with photos at this time. However, I can assure you that your…

Are refurbished products reliable and of good quality?

Yes, our refurbished products are reliable and of good quality. Our team is dedicated to rigorous testing and refurbishment processes to ensure…

What kind of refurbishment process do your products go through?

STEP 1 : Inspection & Testing The first step is to inspect and test the device to identify any issues that need to be addressed. This involves…

How is a refurbished product different from a new product?

A refurbished product is pre-owned, while a new product has never been used.  Refurbished products are carefully inspected, repaired, and…