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  • Warranty
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What is not covered in the warranty?

Physical damage such as cracks, drops, water damage, tampering and anything caused by the user will not be covered under our warranty and our…

How do I return an item that was delivered to me damaged?

Please note, that we do have a complimentary 72-hour window to ensure coverage from the date of delivery. Simply message our team through…

iPad Touch Screen Issue

iPhone Touch Screen Issue

Do you provide repair services?

We do not currently offer repair services directly through our Company. If you are interested in getting your item repaired and you are still…

What is covered under our warranty?

Our BuySPRY warranty covers any hardware issues that you are experiencing with your device.  For any software concerns, we would strongly…

iPad Display Touchscreen Issue

Microsoft Surface Shadow / Screen Burn

Can you send the image of the product before shipping it?

Unfortunately, we do not have access to the individual items to provide you with photos at this time. However, I can assure you that your…

Apple Watch Shadow Screen Screen Burn

iPhone Display / Touchscreen Issue

What should I do if my item arrives with issues / defects?

  Your item comes with a warranty period designated by the marketplace. Throughout your warranty period, our team is here to assist you…

iPhone Power Button Issue

Apple Watch Touch Screen Issues

iPad Proximity Sensor Issue

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