Please note, that we do have a complimentary 72-hour window to ensure coverage from the date of delivery.
Simply message our team through your order, and provide us with the following information to begin:
- Photos of all angles of the packaging, clearly show any labels and all sides.
- Photos of all angles of the item received, clearly showing any labels and all sides.
- Support or information related to the delivery timelines and when the damage was noticed.
Once our team reviews your message, we will message you back directly and provide you with further instructions for a smooth return.
If we are notified outside of this 72-hour timeframe, we may not be able to continue toward a resolution.
Your satisfaction is our priority, and we are here to provide the support you need during this timeframe.