What is not covered in the warranty?

Physical damage such as cracks, drops, water damage, tampering and anything caused by the user will not be covered under our warranty and our…

What happens if I requested to cancel my order but the order shipped anyway?

Please contact us through your order once you have received your package and make sure to provide us with the following information:   If…

What is covered under our warranty?

Our BuySPRY warranty covers any hardware issues that you are experiencing with your device.  For any software concerns, we would strongly…

How do I return an item that was delivered to me damaged?

Please note, that we do have a complimentary 72-hour window to ensure coverage from the date of delivery. Simply message our team through…

Samsung Antenna Cellular Issue

Do you provide repair services?

We do not currently offer repair services directly through our Company. If you are interested in getting your item repaired and you are still…

What happens if I have returned my item iCloud locked?

If a device is returned still paired to your iCloud account, we will not be able to provide a resolution until the item is removed from your…

Beats Not Being Compatible Issue

How do I use the extended warranty that I purchased?

Since the extended warranty was not purchased through BuySPRY, we would recommend that you get in contact with the marketplace directly, or the…

Beats Low Volume Issue

iPhone Lines on Screen Issue

iPhone Face ID Issue

Microsoft Surface Lines on Screen Issue

iPad Not Being Compatible Issue

Samsung Shadow Screen - Screen Burn Issue